Used Tesla Model X — common problems and service

NHTSA-based complaint data lists suspension as the most-reported problem area for the Model X, with complaint-heavy years including 2020 and 2023 and 2023/2024 years specifically noted. Symptoms are not component-specific in the source, but owners report suspension behavior issues, and the presence of crash-related complaints makes this safety-relevant. Have a Tesla or EV specialist inspect for abnormal noises, uneven tire wear, and prior complaint history before purchase.

AutoReliabilityIndex data for the 2023 Model X shows 45 steering complaints out of 183 total owner complaints, and steering is listed as a common issue for the 2018-2025 model range. The exact fault, whether power assist, steering column, or alignment, is not specified. A test drive at low and highway speeds, checking for warning messages, pulling, or noises, is advised, and checking the vehicle's NHTSA recall status is recommended.

Electrical system is described as a common issue for the Model X, with 'Electrical System' listed as a most-common problem area for 2023, with 16 complaints, and for 2025, with 2 out of 13 total complaints. Specific faults are not itemized, so warnings, charging-system faults, or accessory battery issues are possibilities. Check charging functionality, 12V accessories, and any open safety recalls before purchase.

The 2024 Model X had 'Forward Collision Avoidance' as a most-common problem area with 3 complaints and 2 crash-related complaints, while the 2025 Model X had 'Service Brakes' as a most-common problem area with 2 complaints. The likely issue is false or overactive forward-collision warnings or automatic braking, which can increase rear-end collision risk. Verify current Tesla firmware and test driver-assistance features in a clear area before purchase.