Used Infiniti QX60 — common problems and service
Common issues, reliability information, and service offers to review before buying this model used.
New-car price $51,200
Request an offerInfiniti QX60 common issues
The 2019-2020 QX60 with the 3.5L V6 and Jatco CVT can experience shuddering, slipping, and complete transmission failure. Symptoms include vibration at 10-60 mph, hesitant acceleration, and loss of power. If ignored, the transmission fails and requires replacement, costing $4,000-$6,000. A class-action settlement provides an extended warranty up to 8 years/80,000 miles for eligible vehicles.
Yes, a 2023 safety recall (NHTSA campaign 23V-412) affects the 2022-2023 QX60 with a faulty fuel pump impeller. The impeller can swell, causing the pump to fail and the engine to stall without warning, which can lead to loss of power steering and braking. The dealer replaces the fuel pump assembly for free under the recall.
The 2022-2024 QX60 with the ZF 9-speed automatic transmission may exhibit harsh downshifts, clunking, and delayed engagement due to valve body wear or software calibration issues. A dealership can often resolve the problem with a transmission control module reprogramming costing $100-$200. If the valve body needs replacement, the cost rises to $1,500-$2,500.
The 12.3-inch infotainment system in the 2022-2024 QX60 can freeze, go black, or have unresponsive controls due to software bugs. A dealer software update costs $150-$250, while a head unit replacement is $1,500-$2,000. The issue may also disable navigation, backup camera, and climate controls.