Encore vs Venue

For 2020–2022 North American Venue models with the 1.6L engine and Smartstream IVT, owners report shuddering, jerking, or hesitation at 10–25 mph during low-speed acceleration, especially in stop-and-go traffic; some global-market 2023 models also show this. Hyundai TSB 21-AT-002H updates the transmission control unit software, and if ignored the IVT can develop premature belt or clutch wear that may eventually require transmission replacement. An out-of-warranty dealer software update costs roughly $100–$200, while a full transmission replacement is $3,500–$5,000.

On 2020–2024 Venue trims, especially those with the 8-inch touchscreen and telematics, the infotainment/telematics module may fail to shut down and drain the battery in 2–4 days, leaving the car unable to start. Dealers have issued software updates such as TSB 22-01-013H, but some cars need module replacement; repeated deep discharges can destroy the OEM battery within 12–18 months. A new AGM battery is $180–$300, and replacing the module rather than reprogramming it is $450–$700.

For 2020–2023 Venue models, especially 2020 and 2021, the 8-inch or 10.25-inch touchscreen can become unresponsive, reboot randomly, or freeze during navigation, which can delay or block the backup camera view. Hyundai's TSB 21-04-021H provides a software patch, but some units need hardware replacement. Out-of-warranty dealer software updates run about $50–$150, while head unit replacement or reflash is $800–$1,500.

For 2020–2022 Venue models with the 1.6L naturally aspirated engine, the engine can stall at low speeds or while idling at a red light, often when the air conditioning compressor engages, due to idle-speed actuator or engine-control logic issues. Hyundai released TSB 20-01-017H to correct the idle drop, but some cars still stall and repeated stalls cause loss of power steering and brakes. Out-of-warranty software recalibration is about $80–$200, and replacing the throttle body or idle actuator is $250–$450.

Yes, for 2020–2021 Venue models there is a significant recall covering a low-pressure fuel pump failure that can cause engine stall; the NHTSA page lists open recalls by VIN. Affected vehicles should be taken to a dealer, where the repair or update is completed at no cost to the owner. Check the VIN on the NHTSA website before purchase to confirm the recall has been performed.

For 2020–2021 Venue models, a rearview camera malfunction recall was issued and is addressed with dealer updates at no cost. Symptoms would be a missing, delayed, or incorrectly displayed backup camera image, which is a safety concern. Verify the VIN on the NHTSA website to see whether the recall work has been completed.